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Frequently Asked Questions
Frequently Asked Questions


What is the best way to take care of a flower arrangement?

It depends on how they are packaged:

  • If you receive flowers in a container with floral foam, be certain the container is full of water every day. The water should be treated with the floral food provided by your florist. Using your finger, feel under the greens for a place where water can be added. Or you can pour water slowly into the center of the arrangement, keeping a finger in the container to gauge the water level.
  • If you receive flowers in a vase , check to be sure the water is always clear. If the water turns cloudy, empty it and add fresh water mixed with the floral food provided by your florist. If possible, re-cut the stems with a sharp knife before placing them in the fresh water.
  • If you receive flowers in a box or tissue , remove all of the foliage that falls below the water line, then cut the stems with a sharp knife in a sink full of warm water. Be sure to cut the stems under the water and place them immediately into a vase of warm water mixed with the floral food provided by your florist.

No matter what type of arrangement you have, it is important to keep your flowers off of televisions, appliances and heating/cooling units. You should also keep them away from hot or cold drafts and out of direct sunlight.

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What is wrong with the water in a vase when it turns yellow and cloudy?

This is a natural sign that bacteria are growing in the water. Bacteria can clog stems and shorten the vase life of flowers, so keep the water clear at all times to ensure the longevity of your blooms. If your water starts to turn cloudy, immediately empty the vase and add fresh water, preferably mixed with the floral food provided by your florist. Re-cut the stems with a sharp knife under warm water before placing them in the vase of fresh water.

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Since flowers like sunshine, should I put my arrangement in the sun when I get it?

No. Growing flowers require sunshine for maturation, but cut flowers will fade much faster if exposed to heat and direct sunlight. To keep flowers fresh longer, place them in a location away from sun and drafts.

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Is it possible to revive a wilted rose?

Sometimes. If a rose wilts prematurely, remove it from the arrangement and try the following easy tip to perk it up. Fill a sink with warm water. Lay the rose horizontally in the water bath and cut the stem (about 1") with a sharp knife under the warm water. Leave the rose in the bath for about two hours and let the water cool. This process can work wonders, but if the rose is already past its vase life it will not revive.

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We deliver in Columbus Metropolitan area and the rest of the country. Prices shown are for orders delivered in the Columbus Metropolitan area, plus delivery. Additional fees may be received for orders delivered outside of Columbus. Substitutions will be made if flowers are unavailable or if a container is unavailable. An item of similar quality and value will be substituted. If substitution is not acceptable, then please call and speak directly with a staff member about your order at 1-888-CUPID-99 or 614-256-6646.
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